Request for Refund

Pharos Uniprint Student Print System at EKU

Name :____________________________________________

EKU EMail Address :________________________________

Date/Time of malfunction :____________________________

Location/printer of malfunction :________________________

Number of sheets in job :____ Refund amount requested:____

Description of problem :_______________________________

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Please attach the entire “bad” print job to this refund application and submit it to the lab staff. Refund requests are verified against printing records and will be reviewed and processed within 1-2 days. If your request is approved, your Pharos Uniprint account will be credited. If your refund is denied, you will receive an email message explaining why. Refunds are granted for printing problems that are the fault of the lab hardware, lab staff, or the Uniprint software itself only . User errors, such as typos, printing the wrong document, or printing too many pages of the document will not be refunded.

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For lab staff only:

Approved by :______________________________________ Date:_________

Amount Refunded: _________________________________ Date :_________