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E-key Password Information

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Why am I getting a warning telling me my password will expire?

  1. Your E-key account password is set to expire every 90 days
  2. Within 14 days of this expiration, you will be notified via email and when you log into any Windows 2000/XP machine on campus.
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How do I reset my password through OWA?

  1. Choose ‘Options’ at the bottom left of Outlook Web Access
  2. Choose ‘Change Password’ button under the ‘Password’ section.
  3. You will then be prompted to enter your account name, old password, new password, and confirmation of new password

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How do I reset my password if I am logged into my computer?

  1. From a Windows 2000/XP machine
  2. Hold down ‘Ctrl’ + ‘Alt’ then the ‘Delete’ key to access ‘Windows Security’
  3. Choose ‘Change Password…’.
  4. You will be prompted for your current password, new password, and confirmation of new password.

*Note: If your password has already expired and you can’t log in with the old password, please use EKU Password Manager to reset your password. You can call the helpdesk (622-3000) for assistance.

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521 Lancaster Avenue
Richmond, KY 40475
Phone: (859) 622-1986
Fax: (859) 622-2266