Information Technology A to Z Index IT Service Support Request

Faculty Support

Google Workspace for Education Storage Limits

Effective January 2023, Google has implemented a paid Google Workspace subscription package for universities and will no longer be free, unlimited storage.  

This storage space covers both Google Drive and Google Photos.

Setting Up OneDrive - Mac

Installing the OneDrive app (if you already have this app, go to the next section)

  1. Open the App Store
  2. Search for OneDrive
  3. Install the OneDrive app from Microsoft

    Install the OneDrive app from Microsoft

Instructions for sharing videos in Blackboard through Teams

EKU Offers faculty to create a Microsoft Team for their class in Blackboard.

Tool Availability in Blackboard Courses

Tool Availability in Blackboard Courses

To use any of the tools listed below in your Blackboard site, you must first enable the item(s) on your Tool Availability page. It’s easy: On your course menu, open Customization > Tool Availability. Scroll to the item and check the box(es). Click the Submit button to complete your work.

Send automatic out of office replies from Outlook for Windows

Use automatic (Out of Office) replies from Outlook for Windows to tell people you won't be responding right away to their email messages.

New Outlook for Windows

  • On the View tab, select  View settings.

Copy Data to a Personal OneDrive Account

Students are eligible to copy their EKU data to a personal account.

Transfer OneDrive Data to Another Person or Group

The simplest method to copy your OneDrive data to one or many others is to create a team in Teams. Add each person who needs access as a member of the team  Then move the files to the new team.

Manage email messages by using rules

Rules allow you to move, flag, and respond to email messages automatically. You can also use rules to play sounds, move messages to folders, or display new item alerts.

The easiest and most common rule to create is one that allows you to move an item from a certain sender or with certain words in the subject line to another folder. You can create this rule directly from a message you've already received.

Set up auto-reply in Outlook (out of office)

How to set up auto-reply (out of office)

  1. Select File > Automatic Replies.

OneDrive: Transfer To A Different Storage Service

If you want to move from OneDrive storage to another service (for example Google Drive) you will need to copy the data to the other service. Once you copy over the files, you can delete the content in OneDrive. 

Clear Your Browser Cookies, Cache, and History

Firefox

  1. Click Library library icon , click History, then click Clear Recent History.
  2. In the Time range to clear dropdown, click Everything.

Pronouns in Blackboard

You can select your pronoun values on the pronoun page.  The Pronouns field is empty by default, and you can change that by clicking the Add Pronouns.  You can choose from the most commonly used list via our research on inclusive and LGBTQI+ resource pages.

 

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